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Terms and conditions

1.- USER DATA AND CONDUCT IN THE WEBSITE

Users will not have to register in order to access the website. Nevertheless, in order to buy the products offered in the website, it will be necessary that users fill in the registration form available in the website and accept these conditions before formalising the order.

Users will be responsible of keeping the confidentiality of the data and information provided and of restricting access to their computers and their passwords in order to avoid any possible unauthorised uses.

Users shall verify that their data are correct and complete and shall inform Diseños NT in case of any variation and/or modification of the information provided during the purchase process.

The use of this Website with fraudulent purposes, or purposes related to criminal offences or illegal activities is in any case allowed.

It is also forbidden to send, use or reuse neither illegal, offensive, abusive, indecent, defamatory, obscene or threatening material, nor material that entails a violation of copyright, registered trademarks or confidentiality, privacy or any other right, nor that may be offensive or reprehensible for third parties or which content may contain computer viruses, political propaganda, advertising content, chain mails, mailing lists or any other type of spam nor, in general, any kind of annoyance or innecessary inconvenience.

Users commit to make a legal, diligent, honest and correct use of any information or content to which they will have access through the Website o third parties' Websites to which they have access through the links of the Website, all of that in good faith and fully respecting the legistlation currently in force.

Likewise, users acquire the commitment of not provoking, neither in a malicious nor in an intentional way, any damages and prejudices that may diminish or alter the website, as well as to not introduce or disseminate computer viruses that may produce unauthorised alterations of the content or integral systems of the Website.

The Terms and Conditions of Diseños NT listed below establish the rights and obligations of Diseños NT and the users in the framework of this Website. These are the only Terms and Conditions applicable to the use of this Website (without prejudice to the fact that certain specific conditions may exist for certain services) and the contract of orders through the Website, substituting any other conditions, except in the case of a prior and written agreement between Diseños NT and the user.

2.- DISEÑOS NT PURCHASE CONDITIONS

These terms and conditions are established between:

  1. On the one hand, the Spanish society Diseño y Aplicaciones del Notejido S.L.(hereinafter, DISEÑOS NT) with Spanish Company Number ESB-23258635 and registered office in Pol. Ind. El Chaparral s/n, 23692 Santa Ana, Alcalá la Real (Jaén), Spain. It is a society registered in the Mercantile Registry of the province of Jaén in book 21, folio 65, sheet J-728 entry 1ª.
  2. On the other hand, any corporation which places an order (hereinafter, the CLIENT).

These purchase terms and conditions are applicable to all transactions of goods and services' supply ordered to Diseños NT, and therefore their reading is recommended.

2.1. - ORDER AND PRICES

The client can place the order through one of the following ways:

1) Online: through the website www.dntbags.com

2) By e-mail: writing to info@dntbags.com

3) By telephone: calling to 0034 853 881 154

The acceptance of an order by the client entails full acceptance of the prices specified in the website, the quotation or the proforma invoice sent to the client. Prices of all products are shown in euros, and the breakdown of the prices is provided, separating the taxable basis and indicating the VAT separately.

If the client has placed an order and wishes to cancel or modify it, the pertinent changes must be notified well in advance by sending an email to incidencias@dntbags.com and the headline must include the order reference and the fact that it is a cancellation or modification of the order, as apply.

3.- GOODS DELIVERY CONDITIONS

The client will take care of the goods from the moment it is delivered in the agreed destination point and the delivery note is signed.

Delivery time is 48 hours (working days) for stock products (products which have been previously manufactured and are available in our warehouse) and will start counting upon receipt of the payment for orders received and processed before 11 a.m. for delivery within Spain, the Balearic Islands and Portugal.

If the client wishes to buy more quantity of what is available in our warehouse, Diseños NT can manufacture enough to cover the specific needs of each client. The delivery time in the case of these articles not available in stock (or upon request) is 10 working days for products withing the Essential line and 15 working days for products within the Collection line.

The delivery takes place by courier service. For deliveries in the Canary Islands, Ceuta and Melilla, and for international deliveries, the delivery time might be affected and therefore the delivery time might be longer than for deliveries to the rest of Spain. Please check in the case of international deliveries and for deliveries to the Canary Islands, Ceuta and Melilla. In the case of international deliveries to non-EU countries, the delivery date might also be subject so the obtention of export and/or import permits or any other kind of custom procedure.

Diseños NT will not be responsible if the goods are delays due to any force majeure or circumstances not directly attributable to Diseños NT. Likewise, Diseños NT will not be responsible of possible delays caused by the transport agency.

Unless otherwise specified in writing at the moment of placing the order, the goods will be shipped with freight prepaid to the following destinations: Spain (Peninsula and Balearic Islands) and Portugal. Prices include prepaid freight for delivery in one agree point and export clearance in the Peninsula. For deliveries to foreign countries or outside the Peninsula, the goods will be shipped with freight collect. 

The following table shows the shipping fares to all destinations:

tarifa transporte para envíos nacionales e internacionales

The courier service is free for those orders higher than 300€ to be delivered in Spain (Peninsula or the Balearic Islands) and Portugal. Shippings to the Canary Islands, Ceuta and Melilla, and international destinations entail the additional charges specified in the website when placing the order. For shippings outside the EU, to the Canary Islands, Ceute and Melilla, the charges corresponding to local taxes and customs clearance will be paid by the client when receiving the order.

These conditions will be applicable to orders with one delivery address. For deliveries with special conditions, to floors or basements or with urgent conditions, the client will take care of the transport on their own and on their own risk. For more details, please ask for information.

The consignee will take care of the services corresponding to the unloading of the goods sent in trailers or lorries. For that purpose, the consignee must have the necessary means for the unloading of said goods.

3.1.- SAMPLES

Samples will be charged according to pricelist and the transport costs will be included. In the event of return, the procedure is the same as for a standard order.

3.2.- TOLERANCE IN FINISHED PRODUCT

Regarding the shine, hardness, satin appearance, weight and sizes, those variations not much visible at sight which represent prudential differences will be admissible. 

The tones of the base material and/or inks in different productions are susceptible to suffer light differences accepted in the graphic arts and textile industries.

4.- PAYMENT TERMS

Payment must be made in advance by the client and for the total amount of the invoice. Said total amount results from the sum of the tax base plus the VAT value. In the Canary Islands, Melilla, Ceuta and outside Spain, orders will be exempted from this tax. 

Diseños NT offers you different secure payment forms. The accepted payment forms are:

1) Credit card.

2) Paypal.

3) Bank transfer to Diseños NT, S.L., in the following account of Caixabank, S.A.: ES73 2100 8682 1302 0001 9488

If credit card payment is chosen, the payment will be made through a payment platform available in Diseños NT website. The client would in that case use a payment platform in which personal information is not recorded and is, furthermore, encrypted.

Payment will be considered executed once the total amount is received in Diseños NT bank account. If bank transfer payment is chosen, the payment will be considered executed once the money is received in Diseños NT bank account. If you wish to accelerate the process, please send us payment proof of having made the bank transfer (only the official one issued by theh bank is valid).

Payment default by the client or exposure of its insolvency status will grant Diseños NT the possibility of canceling the achievement of other contractual committments, apart from the rights to carry out any pertinent legal actions.

After payment is received, the client will receive a confirmation email, which includes a sum up of the items acquired and the delivery address.

If in the moment tha payment is executed there is an incidence that may hinder making the payment, the client will receive an automatic message regarding the payment error and your order will not be managed until the payment is succssfully completed. 

Prices of the services offered are shown in Euros (€), including taxes and clearance taxes, toghether with local taxes as well as management and shipping costs, whose total amount will be shown when finally confirming each order.

Diseños NT may offer vouchercoes to its clients. Said vouchers may only be applicable as specified by Diseños NT in each case and, in any case, only one voucher per order will be valid.

5.- RETURN AND CLAIMS POLICY

Please find below the procedure to follow if you want to return your order.

According to the General Law for the protectin of Consumers and Users, the client may return the goods (not customized) within 15 calendar days. This term counts from the date in which the goods are received in the delivery address. 

Once this term is past, any claim will be accepted. Claims must always be preceder by a written notice by the client, and they must be accepted by Diseños NT. In order to formalise the claim you must send an email to incidencias@dntbags.com

Diseños NT will proceed to the reimboursement of the total amount corresponding to the items returned by the client, as lon as the goods remain in perfect conditions.

Returns (those due to production defaults) have no associated pick up costs for sales in Spain and Portugal (except for the Canary Islands, Ceuta and Melilla, cases in which the transport costs will be charged). For internation returns, there are indeed associated transport costs, which will the equivalent of the delivery zone.

COMMENTS:

  • If the reason for your return is not attributable to a mistake made by Diseños NT, the value of the goods and the pick up costs will be charged.
  • Returns of goods without packing or in packings different from those of Diseños NT will not be accepted.
  • The return payment will be made after verifying that the goods sent correspond to that specified in the notified incidence.

5.1.- CLAIMS

If you need to make a claim, please follow this procedure:

  1. If when receiving the goods you notice that the package is damaged or that the number of packages does not correspond to what is indicated in the delivery note, please note it in the delivery note. We will not be able to take any responsibility regarding that concept.
  2. If once the goods are receive, you notice that they do not correspond with what has been requested or you find any problem or defect, please contact our Quality Department by calling to 0034 902 19 44 65, in the fax number 0034 953 58 78 06, or by email to incidencias@dntbags.com; please include your contact details and specify the order reference, and we will process your claim.
  3. In the event that the return of the goods is admitted once your claim is processed, please specify the claim number provided when making the return.

In any case, the client will make the claims for occassional defects of the goods within 15 days counted from the reception date. No claim will be admitted once this period is due.

The return of customized goods will only be accepted for occassional defects in the event that they present any printing or production defect attributable to Diseños NT. Small variations of weight, tone, colour, sizes and/or shine, typical of the textile and graphic arts industries, will not be subject to claim.

To proceed with a return, the client shall notify within 15 calendar days since the reception of the goods. Once this period is due, no claim will be admitted. Returns shall always be preced by a written notice by the client, and they must be accepted by Diseños NT. In order to make a claim, you must write an email to incidencias@dntbags.com

COMMENTS:

  • If a customized order is canceled during the production process, the client shall bear all the costs caused up to the moment in which the cancelation is notified in writing.
  • If the cause of the return is not attributable to a mistake of Diseños NT; 10% of the value of the goods will be charged, together with the return shipment costs.
  • Returns of goods without packing or in packing different by the one provided by Diseños NT will not be applicable or admitted.
  • The payment of the claim will only be made after verifying that the received goods correspond to the notified incidence.

5.2.- ORDER CANCELATIONS AND/OR MODIFICATION

The cancelation or modification of any details of a processed order must be notified to the company by formal notice (in writing, fax or by email) within the immediate 10 days subsequent to the confirmation of the order; otherwise the cancelation will imply a penalty corresponding to, at least (depending the production status when cancelation takes place), 50% of the value of the goods.

6.- APPLICABLE LEGISLATION AND JURISDICTION

These Terms and Conditions are subjected to Spanish legislation. In the event of a dispuete, the buyer, with express waiver of his own jurisdiction, will submit itself to the Courts and Tribunals of Alcalá la Real (province of Jaén).

7.- INTELLECTUAL OR INDUSTRIAL PROPERTY RIGHTS

Intellectual property righst of the website wwe.dntbags.com, its source code, design, navigation structures and the different elements it contains are owned by Diseños NT, to which corresponds the exclusive exercise of the explotation rights in any form and, especially, rights relation to reproduction, distribution, public communications and transformation, according with the Spanish and European legistlation currently in force.

Diseños NT informs that no express or implicit licence or authorisation is granted on intellectual and/or industrial property rights or on any other right or property directly or indirectly related with the contents included in this Web Site. The total or partial distribution of the contents of this Web Site, not even by hyperlink, is totally forbidden if without express and written consent by Diseños NT. The unauthorised use of these contens will entail the established legal responsibilities.

8.- PRIVACY POLICY

In compliance with the Organic Law 15/1999, of the 13th of december, on the Protection of Personal Data, the user is hereby informed that the personal data obtained through this website will be kept in the automatized files property of DISEÑO Y APLICACIONES DEL NO TEJIDO , S.L., which will receive the traitment established by the Organic Law on the Protection of Personal Data, with any of the following purposes: provide information regarding the promotional and advertising campaigns and new information of the company in general, as well as of its products in particular, facilitate the contact between the company and the web users and/or administrative, economic or commercial actions that may be required.

DISEÑO Y APLICACIONES DEL NOTEJIDO S.L., responsible for the files, commits to not use the data with any purpose different to the ones specified and to not hand them over illegitimately to third parties. The company also commits to make a confidential use of those data and to apply the technical, organizational and security measures necessary to avoid their unauthorised use or access.

The fill in by the users of any of the forms contained in this website means express consent to the collection of data by DISEÑO Y APLICACIONES DEL NO TEJIDO, S.L., knowing that those data will be temporarily stored in the informatized files property of the company.

Likewise, users are hereby informed of the access, rectification, cancellation and oposition rights on their data. Those rights can be exercised in one of the following ways, a) in writing to DISEÑO Y APLICACIONES DEL NOTEJIDO S.L., Polígono Industrial el Chaparral – Santa Ana, 23692 Alcalá la Real (province of Jaén), Spain; b) by fax to the number 0034 953 58 78 06; or c) by sending an email to administración@notejido.com.

Users will, in any case, be responsible for the veracity of the data provided, as well as for the damages that may derive or be caused in the event that the user provides incorrect, false, inexact or unupdated data. The owner of the files reserves the right to exclude the registered services to any user that might have provided false or incorrect data, without prejudice of any other actions that may be pertinent according to the current legislation.

In the same way, the user is hereby informed that, unless express opposition, the owner of the file will be able to hand over the perdonal data, with any of the uses established in this clause, to the rest of companies of GRUPO DISEÑOS NT, Investee Companies or any entity with which DISEÑOS Y APLICACIONES DEL NO TEJIDO, S.L. has any kind of agreement or business relation.

8.1.- Use of cookies

Diseños NT uses cookies and other information storage and recovery devices in order to monitor the interactions between the users and the products and services offered by Diseños NT. 

Cookies allow us to measure and analyse the quality and level of utility of our website in order to know which parameters are susceptible of improvement. The use of cookies is essential to provide navigation advantages and utility of the website, so this might be useful in your next visit.

Cookies will never damage your computer or devise and will help us to identify mistakes and improve the provided service. The information is anonymous and encoded and cannot be associated to an identified person.